【About Backup】Q2: Can backup files be stored in external storage devices?
Yes.
【About Recording】Q1: Does IPPBX support automatic call recording? Where can I turn it on?
JustINA:Settings-Home-DDIs and trunks”, turn on in the trunks.
SINA:Turn on in extensions’ Callee Related Service.
Jiebao 60:You need to plug-in a USB flash drive into it, then login with monitor user(username and password are monitor). Turn on the recording in “General Preferences-Recording Settings”.
【About Recording】Q2: What is the format of recording file?
JustINA:”.wav”
SINA:”.wav”、”.mp4”
Jiebao 60:”.wav”
【About Recording】Q3: Where can I view the recording?
JustINA:Click “This PC”, enter JustINA IP address in here, then enter username and password. The format is “\\IP\Extension number”.
SINA:In “Media Files” at the top of the page.
Jiebao 60:All recording files are stored in the inserted USB flash drive.
【About Recording】Q4: Can I set up a regular schedule to clean up the recording files?
JustINA:Yes. In “Settings-Admin>Users”, choose the user voicemail and select a time to delete.
SINA: Yes. In “Media Files”, set the delete threshhold.
Jiebao 60:Not support.
【Others】Q1: Can I set the multi-layer IVR?
Yes, all support.
【Others】Q2: What is the server architecture of IPPBX?
Jiebao 60 is embedded architecture. JustINA and SINA are x86 server architectures.
【Others】Q3: What is the default port of IPPBX?
JustINA:The default port is the second LAN port for the S-Series and the first LAN port for the Plus-Series.