what are you looking for?
Popular Searches
Part 1 - Company Profile
Client Background
A client in Ghana, West Africa, owns a four-story multi-functional building: a restaurant on the first floor, hotel and office space on the second floor, a wellness center on the third floor, and a café plus a swimming pool on the fourth floor.
The client requires a unified, efficient, and reliable unified communication system to address the complex cross-floor and cross-scenario (catering, hotel, office, wellness, and leisure) communication needs of the entire building, thereby improving operational efficiency and service quality.
Part 2 - Client Requirements & Solutions
Requirement 1：The client’s core demand is to deploy a communication platform that supports daily communication and public address announcements, covering communication across all scenarios.
Equiinet Solution： Deploy the Internet of Everything Communication System: SINA System
Core Value： The SINA System features one-to-one public address announcements, office communication functions, and supports connection with multi-scenario terminals. It breaks down scenario barriers, enables unified management, and boasts the characteristics of Internet of Everything communication.
Functional Highlights:
1. Internet of Everything Compatibility: Supports connection with multiple terminals, such as public address sound columns, wireless Wi-Fi phones, and video phones.
2. Office Communication Capabilities: Call transfer, one-touch dialing, multi-party conferencing, call hold, and do-not-disturb functions.
Applicable Scenarios: Daily operation and management of the entire building.
Requirement 2：Office communication in a wireless environment. Deploy communication devices in the hotel guest rooms and office areas with full wireless coverage to support fixed-point office communication and communication on the move.
Equiinet Solution:
1. Deploy wireless Wi-Fi phones EQ-D21W at fixed locations (installed in hotel guest rooms and fixed office workstations): Supports call transfer, call forwarding, three-party conferencing, call hold, and do-not-disturb functions.
2. Deploy handheld Wi-Fi phones EQ-610W for mobile use (for personnel requiring mobile office capabilities).
Core Value: Frees up employees’ mobility range and enables seamless communication while on the move.
Product Highlights:
Requirement 3：Ensure the safety of the elderly in the wellness center:
1. Support emergency call: The elderly can one-touch dial medical staff for help.
2. Support efficient public address: Medical staff can conveniently issue center-wide notifications (e.g., meal time and medication reminders).
Equiinet Solution:
1. Deploy EQ-Y501-Y "Care Intercom" at the elderly’s bedside.
Core Value: Provides an easily accessible emergency call channel for the elderly to ensure their safety.
Product Highlights:
2. Deploy 30W public address sound columns EQ-X730P in public areas.
Core Value: Enables managers to make convenient public address announcements.
Product Highlights:
Requirement 4：Provide efficient communication experience for management. Deploy high-end phones in key management nodes such as the general manager’s office, hotel front desk, and wellness center front desk to improve management efficiency and corporate image.
Equiinet Solution: Deploy large-screen video phones EQ-X7A
Core Value: Delivers powerful information display and processing capabilities, supports visual one-touch dialing, and enhances communication and management efficiency.
Product Highlights:
Requirement 5：All system extensions can make outbound calls to customers with mobile phone numbers displayed as the caller ID.
Equiinet Solution: Deploy a GSM telephone external gateway, insert SIM cards, and connect to the SINA System via the SIP protocol, enabling all system extensions to share SIM card resources for outbound calls.
Core Value: Offers flexible external communication capabilities for overseas clients where fixed telephone line installation is inconvenient.
Part 3 - Network Topology Architecture
Part 4 - Solution Highlights
1. Internet of Everything Communication Platform
As the core system, the SINA System is equipped with comprehensive office communication functions and can connect to multiple terminal devices. It completely resolves the problem of fragmented communication across different scenarios, realizes unified deployment and management, reduces initial procurement costs, mid-term implementation time, and long-term system maintenance costs, saving the client both money and effort.
2. Scenario-specific Adaptation and Seamless Integration of the Overall Solution
The solution deeply understands and accurately matches the unique communication needs of different functional areas including catering, hotel, office, wellness center, and leisure and entertainment, and selects the most suitable terminal devices. All terminals can seamlessly connect to the SINA core system via the SIP protocol, forming an organic whole and ensuring system compatibility, scalability, and manageability.
3. Office Communication on the Move
The EQ-610W wireless handheld phone, featuring dual-band Wi-Fi, ultra-long battery life (9 hours of talk time), and PTT one-touch dialing, frees up employees’ mobility range and delivers an efficient collaborative mobile office experience.
4. Wellness Center: One-touch Emergency Call + Public Address Notification
EQ-Y501 Care Intercom: Focuses on the one-touch SOS emergency call function, combined with antibacterial material and PoE support, providing convenient and reliable safety protection for the elderly.
EQ-X730P Public Address Sound Column: With its IP66 protection rating, PoE support, CD-quality sound, and network transmission capability, it ensures that managers can issue public address announcements anytime and anywhere in the wellness center, greatly improving notification efficiency.
5. Efficient External Communication Assistant for Management
The EQ-X7A large-screen video phone, relying on its 7-inch smart large screen, PoE support, Bluetooth, Wi-Fi, and powerful 112 programmable keys, creates a powerful and easy-to-operate intelligent communication hub for the management team.
6. Flexible "Mobile External Line" Access
GSM Gateway Solution: By using a SIM card gateway and connecting to the core system via the SIP protocol, it enables all extensions in the building to share mobile network resources for outbound calls, providing a flexible external line access option.
Part.5 -- Equiinet Introduction
Beijing Equiinet Network Technology Co., Ltd. is Consists of a group of highly skilled IP communication experts. At present, it has provided IP communication services for more than 50,000+ enterprises in the world, and is an official Microsoft certified partner with a value -added telecommunication business license.
Keep the complexity to us, leave the simplicity to customer. Provide users with a one-stop Internet of Everything communication solutions. 30~30,000 people of enterprise IP office communication | AI intelligent IVR | cloud communication | Microsoft Teams Voice Direct Routing | command " change voice "Communication | IoT center system that can connect various IoT sensors and realize linked alarms, the program is all-inclusive.
Through the cooperation with agents and system integrators around the world to serve customers. Honesty with loyalty and service is the philosophy of our team. The company is a member of the IT Enterprise Integrity Alliance, and has won the National IT Industry Top 100 Award: Best Digital Solution Provider, Most Innovative IT Product Award. At the same time is the China Information Systems Operation Trade Association (ISOTA), the digital communication products title supplier.
Your wise purchasing decision definitely will take
your business to the next level tomorrow!
Mon ~ Fri: 9:00 ~ 19:00
9th Floor, Haohai Office Building, Haidian District, Beijing
zchen@equiinet.cn
