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/【Scene Questions】Q17: Background: The customer is using JustINA and report that the recording file did not show the extension name. What to do now?

【Scene Questions】Q17: Background: The customer is using JustINA and report that the recording file did not show the extension name. What to do now?

Oct 13, 2023

The extension name is not displayed in the default. It can show by modifying the code when making outbound calls, but inbound calls. (Because the inbound calls reach the DID, the DID name will be displayed.)

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