/【Scene Questions】Q5: Background:The customer is using CINA(cloud) + FXO + IP Phones, they have assigned agent leader role to an account. But agent cannot work as a agent leader.
【Scene Questions】Q5: Background:The customer is using CINA(cloud) + FXO + IP Phones, they have assigned agent leader role to an account. But agent cannot work as a agent leader.
Oct 13, 2023
Not only set the agent leader role but also set agent group admin.