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/【Scene Questions】Q2: Background: The customer is using FXO + JustINA + IP Phone and report the phone can not call out.

【Scene Questions】Q2: Background: The customer is using FXO + JustINA + IP Phone and report the phone can not call out.

Oct 13, 2023

1. Check whether the line status between JustINA and FXO is working.

2. Check whether the extension is in registered.

3. Make a call to the phone, check if it can take get inbound calls.

4. Check whether the route for this extension is created.

5. Check whether the new phone and JustINA are in the same LAN.

6. Ask the operator whether the number you call is allowed.

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