/【About JustINA Online】Q2. JustINA power light is on, but it cannot be pinged.
【About JustINA Online】Q2. JustINA power light is on, but it cannot be pinged.
Oct 11, 2023
1. Please check whether the network cable is damaged, if so, replace a cable and try again.
2. Please check if the IP address is conflicting, if so please reassign a spare static IP address.
3. It may be a JustINA network trust issue. JustINA only trusts the network segment where the local network segment by default, other segments are rejected, add other segments to the trust group please.
Steps: Go to “Settings-Admin-Security-Address associations”.